1. Introduction
Welcome to Rinext. We respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Buyer Registration Form or Seller Registration Form (collectively, the "Forms"). By submitting information through the Forms, you consent to our practices described here.
This policy complies with applicable laws, including the Information Technology Act, 2000, and related rules in India.
2. Information We Collect
We collect the following personal information through the Forms:
- Buyer Form: Full name, mobile number, email address, delivery address details (full address, landmark, city, state, pincode), and any other information you choose to provide.
- Seller Form: Business/seller name, owner/contact person name, mobile numbers, email ID, GST number (if applicable), PAN number, business address details, bank details (bank name, branch, account holder name, account number, IFSC code), product listing details, and attached documents (e.g., identity proof, business registration documents).
We also collect auto-generated data such as submission date and IP address.
3. How We Use Your Information
- To process and verify your registration as a Buyer or Seller.
- To provide and improve our services, such as facilitating transactions between Buyers and Sellers.
- For communication, including order confirmations, updates, and customer support.
- To comply with legal obligations, such as KYC verification where required.
- For internal analytics (anonymized where possible).
We do not use your information for marketing without separate consent.
4. Sharing Your Information
- We do not sell or rent your personal information.
- We may share it with: service providers (e.g., for payment processing, document storage, delivery logistics), legal authorities if required, or affiliates within Rinext for operational purposes.
- For Sellers, business details and contact information may be shared with registered Buyers to facilitate transactions, with your consent.
5. Data Security
We implement reasonable security measures (e.g., encryption, access controls) to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.
Sensitive data like bank details and identity documents are handled with extra care and stored securely.
6. Data Retention
We retain your information as long as necessary for the purposes outlined, or as required by law (e.g., 7 years for financial records). You may request deletion, subject to legal holds.
7. Your Rights
- Access, correct, or delete your personal information.
- Withdraw consent (though this may limit services).
- Opt-out of certain uses by contacting us.
To exercise these rights, email [privacy@rinext.in]. We respond within 30 days.
8. Cookies and Tracking
Our Forms do not use cookies, but our website may use them for functionality and analytics. You can manage preferences in your browser.
9. Children's Privacy
Our services are not directed at children under 18. We do not knowingly collect their data.
10. Changes to This Policy
We may update this Privacy Policy. Changes will be posted here, with the date at the bottom. Continued use after changes implies acceptance.
11. Contact Us
For privacy questions, contact our Data Protection Officer at [privacy@rinext.in] or [Rinext Private Limited, B No 1 Sarvanti Soc Opp, Manibapu Ashram 80 Rd, Wadhwancity Ind. Estate, Surendra Nagar, Wadhwancity, Gujarat, India, 363035].